Shipping and Returns

Shipping Policy

Please allow 5-7 Days for your order to be processed. All orders will be shipped after they are processed.

Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Additional Information

  • We process and deliver orders Monday-Friday (excluding holidays). Saturday and/or Sunday deliveries may be available for some orders.
  • We use a variety of shipping carriers to make sure we deliver your order as soon as possible.
  • We do not offer international shipping and are unable to ship to US territories, PO boxes, re-shippers, or package forwarding services.

Returns, Refunds and Exchanges Policy

How To Return An Item
Customers seeking to return merchandise must call (305) 769-2459 for a return authorization number.
All returned items are subject to a 20% restocking fee. 

  • Mail your returned item to:
    Orange Bowl Store
    Returns Department Tracking #
    1176 NW 163rd Dr
    Miami, FL 33169
  • Include in your package your return authorization number

Restocking Fee
All items are subject to a 20% restocking fee, this will be deducted from your refund.